Client Director - Brighton

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Active since 16-03-2018 Job category Sales - Account Management
Location Brighton Level -
Educational level Bachelor / Graduate Employment type -
Hours 37 - 0 Salary Competitive

Client Director, (UK, EMEA and/or US)

Your lovely boss: Sales Director

Where you’ll be working: Home based, Brighton Home Office visits, UK, EMEA and/or US client visits.

A bit about us:

In a nutshell, we’re all about changing behaviour to drive performance through learning solutions. Same behaviour – same results. It’s not rocket science, yet so many organisations pay the human element of their organisation lip service. Working across all sectors, our aim is to deliver a significant shift in performance from senior leadership teams through to front line staff. We have an absolute commitment to the results we deliver and the relationships we build.

We’re looking for bright, interesting individuals who share our passion for the human element of change and enjoy working in a high support/high challenge culture to help us continue to grow and stay ahead in the marketplace.

We are branching out into Europe and the US and there are opportunities to work and live overseas for people who wish to develop clients in that area.

How you’ll contribute:

The Client Director role is a leadership role of strategic importance to the future success of Brightwave. The purpose is to maximise the profitability of an existing portfolio of accounts and grow our presence and profitability in assigned sectors.

What that looks like day-to-day:

New Business Development

  • Prospect for potential new clients and turn this into increased business.
  • Reach out as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
  • Meet potential clients by growing, maintaining, and leveraging your network.
  • Identify potential clients, and the decision makers within the client organisation.
  • Research and build relationships with new clients.
  • Set up meetings between client decision makers and company’s practice leaders/Principals.
  • Plan approaches and pitches.
  • Work to develop proposals that speak to the client’s needs, concerns, and objectives.
  • Participate in pricing the solution/service.
  • Handle objections by clarifying, emphasising agreements and working through differences to a positive conclusion.* Use a variety of styles to persuade or negotiate appropriately.
  • Present an image that mirrors that of the client.

Client Retention

  • Present new products and services and enhance existing relationships.
  • Work with technical staff and other internal colleagues to meet customer needs.
  • Arrange and participate in internal and external client debriefs.

Business Development Planning

  • Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
  • Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.
  • Identify opportunities for campaigns, services, and idea that will lead to an increase in sales.
  • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

Management and Research

  • Submit weekly progress reports and ensure data is accurate.
  • Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
  • Forecast sales targets and ensure they are met.
  • Track and record activity on accounts and help to close deals to meet these targets.
  • Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
  • Ensure all team members represent the company in the best light.
  • Present business development training and mentoring to business developers and other internal staff.
  • Research and develop a thorough understanding of the company’s people and capabilities.
  • Understand the company’s goal and purpose in order to enhance company’s performance.


Preference for a bachelor’s degree (not mandatory by any means, but will result in easier re-location if a move eventually to the US is desired) and 3-5 years of sales or relevant industry and client experience.

Other Skills and Qualifications

Networking, Persuasion, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office.

Our focus is on Forbes top 1000 clients so being able to leverage a contact network in this area is highly advantageous.

French, Dutch and German language speaker also useful.

How to Apply
If this is just the opportunity you are looking for then we would love to hear from you. It's easy - simply submit your CV and a cover letter through our recruitment hub. Please indicate your salary expectations in your cover letter.

We are keen to get you on board as soon as possible and will start reviewing applications upon receipt - so please dont delay in submitting as we may appoint before closing date.

Strictly no agencies

More information
This listing is a full-time job

Job category Sales - Account Management
Industry / Industries Education / Training
Region South East
Keywords E-Learning

Contact information

Name Yontita Smith